Terms and Conditions
Product variation from image on website
Please note that all SKULUKUIN ART & HANDMADE JEWELLERY is lovingly handmade to the highest possible standards, however due to the handmade nature of the jewellery and the use of natural semi-precious stones (colours and patterns in stones may vary from piece to piece) there may at times be slight variations from the product image on the website. We feel that this gives our jewellery a special unique quality and we hope you feel the same.
Terms & Conditions Of Website Use
The following rules & regulations apply to all visitors and users of this web site skulukuin.com.cy. By using this website you will be bound by all of the subsequent rules & regulations. In the event that a violation of these rules & regulations occurs, SKULUKUIN ART & HANDMADE JEWELLERY reserves the right to seek all remedies available by law & in equity.
Unless otherwise stated, the SKULUKUIN ART & HANDMADE JEWELLERY website & all of its contents (including without limitation, all text, photographs, images, video & audio) are exclusive property of SKULUKUIN ART & HANDMADE JEWELLERY and are protected by copyright and trademark laws.
Copyright Notice
The SKULUKUIN ART & HANDMADE JEWELLERY website & all of its materials including, but not limited to its text, artwork, photographs, images & video will collectively be known as ‘materials’. All ‘materials’ are protected by copyright laws & other international laws & treaties. You must comply with all proprietary and copyright notices on this web site. This web site is owned by SKULUKUIN ART & HANDMADE JEWELLERY and is subject to copyright.
Returns
Exchange due to change of mind – You have 7 days after purchase to exchange your purchase if you change your mind. This service is only available on FULL PRICE ITEMS.
The purchase of SALE items is final, unless deemed faulty, so please choose carefully.
Please email skulukluingallery@gmail.com if you would like to exchange your purchase.
Return of faulty items – You have 7 days to return your purchase if it is faulty.
All items are quality checked but occasionally there may be a fault we’re unaware of. Please note that wear and tear in the course of normal use is not considered a fault. Jewellery and semiprecious stone items are delicate and should be handled with utmost care to preserve the life of the jewellery. Semiprecious stones breaking from mishandling is not considered a fault (i.e. dropping or bumping against hard surfaces). Please see Care Instructions on the website for further information on this.
Items will not be replaced if tarnishing of the plating occurs as this is due to general wear and tear and exposure to perfumes, moisturizers and heat from the body over a certain period of time. SKULUKUIN ART & HANDMADE JEWELLERY advises purchasers of their duty of care for each piece.
To be eligible for a repair, exchange or refund of a faulty item please contact SKULUKUIN ART & HANDMADE JEWELLERY on skulukuingallery@gmail.com with the following:
– A photograph of the item with a description of the fault
– A “proof of purchase” being either the email confirmation from SKULUKUIN ART & HANDMADE JEWELLERY or bank statement.
– SKULUKUIN ART & HANDMADE JEWELLERY cannot be held responsible for goods that may be lost or damaged during return shipping so please ensure all items being returned are securely packaged. Any items not thoroughly packaged to avoid damage during transit will not be accepted, so please take care when posting.
– You are responsible for all postage costs incurred to return an item.
– For international returns we recommend that you label the package with ‘Returned Goods’ to ensure that the items do not attract possible customs duties and taxes once again.
The item will be assessed upon return for fault. SKULUKUIN ART & HANDMADE JEWELLERY will then repair, replace or refund the item. SKULUKUIN ART & HANDMADE JEWELLERY reserves the right to deny an exchange or credit if the faulty piece returned does not meet our return policy requirements and it is deemed that care instructions were not followed.
Sale Items
Please note the purchase of any sale item is final and cannot be returned / exchanged unless deemed faulty.
Care Instructions
– Jewellery is delicate, particularly items with textile or natural stone components, so please handle carefully. If dropped stones and beads may break.
– Avoid contact with cosmetics, perfumes, hairspray and long exposure to sunlight as this may cause tarnishing and discolouration.
– Avoid contact with water. Remove all jewellery before showering or conducting household tasks such as cleaning.
– Metal components can be cleaned with a soft jewellery polishing cloth.
– Store jewellery in a clean, dry environment, preferably in separate pouches or boxes.
Privacy Policy
At SKULUKUIN ART & HANDMADE JEWELLERY we keep your information in the strictest confidence and do not sell information to third parties, nor use personal information for any reason other than its intended use. If you purchase from our store or add us on Facebook, you will have the option to be added to our mailing list. Our mailing list will keep you informed about new products and collections, events, news and sales. If may unsubscribe from our mailing list at any time.
Payment Options
We accept payment via:
– PayPal and credit card online
Note: For items shipped outside the European Union in case of import taxes customers are responsible for all import taxes.
Packaging
All items are wrapped in tissue paper and will be delivered in a beautiful SKULUKUIN ART & HANDMADE JEWELLERY gift box or dust bag, which can be used as a jewellery storage box to protect your new pieces.
Shipping
All items are shipped from our shop in Limassol 1-2 days after the order is placed. Delivery will take 4-12 business days after shipping depending on your location worldwide using registered mail with tracking number. Express post also available at extra cost. For custom made designs and special orders please allow a longer time for shipping in order the items to be prepared. The time needed to prepare a piece usually is between 5 to 7 working days.
For shipping within Cyprus the delivery is made using AKIS EXPRESS courier (pick up service), apart from isolated areas for which the delivery will made using registered mail with tracking number. Therefore the delivery will need longer to be completed.
For AKIS EXPERSS deliveries please leave us a note which AKIS EXPRESS service point you prefer to collect, for your own convenience.
All items are sent with a tracking number and can be tracked online. For more information on tracking your package please contact skulukuingallery@gmail.com
If you have any further questions please contact us on skulukuingallery@gmail.com
We are happy to help!